FAQs

My Guarantee

If my jewelry ever needs repair due to a problem with construction, I will fix it or replace it with a similar piece at no cost to you.

Newsletter

Sign up for my newsletter, get a 15% off coupon: www.bit.ly/merrynews

4 times a year, get news on exclusive sales, new products, blog posts, and fun tidbits about vintage jewelry. You may unsubscribe at any time by contacting me at themerrybluebird@gmail.com or through the link at the bottom of each newsletter.

Shipping

Domestic: FREE!

International: Calculated at checkout, based on discounted USPS rates for first class international (for Canada), or priority international.

Other Charges for International Shipments

International customers are responsible for customs taxes and VAT, if applicable. If you owe fees imposed by your country, your customs office will notify you to make arrangements for payment before receiving your package. These fees are not included in my prices or shipping charges.

Approximate Shipping Times

All packages go out Monday through Friday with USPS. I have a processing time of one business day before shipping.

USA: 4 - 7 days

International: 2 - 4 weeks

Shipping times are not guaranteed. Weather or postal delays may change the expected date of delivery.

Cancellations

You may cancel an order within 12 hours of placing it by contacting me.

Returns

I provide hassle-free returns. You may return items within 60 days. Just contact me within 14 days of receiving your item. Clearance items are non-returnable. Please see my Store Policies link for more information.

Gift Orders

If you are in the United States, I can mail your gift to a recipient of your choice with a gift message. You will see a link labeled "add a note to your order" in your cart. Please indicate "gift" here and write a brief message for the recipient. No prices will be included on a gift receipt. Unfortunately, I cannot offer this service on international orders due to customs regulations.

Jewelry Care

Avoid contact with water.

Remove jewelry while showering, swimming, and exercising.

Remove jewelry while applying hairspray, perfume, or lotion.

Clean only with a soft, dry cloth.